Trident Electrical Systems Inc. Internet Commerce Reaching Customers and Business Partners with Internet Commerce Staying Competitive with Trident Electrical Systems Inc. I-Commerce Solutions The ability to conduct secure transactions across the Internet gives your business instant access to a worldwide market of buyers for your products and services. By implementing Internet commerce (I-Commerce) solutions, you can expand your market reach, increase revenue, lower operating costs and enhance customer satisfaction. Taking advantage of Internet commerce can be a challenging process and requires a detailed understanding of the issues. Trident Electrical Systems Inc. has developed I-Commerce solutions ranging from small merchant sites to large, sophisticated business-to-business commerce systems. As your strategic partner for custom Internet and Intranet solutions, we will work with you to develop a comprehensive Internet commerce solution to meet your specific business goals and keep you ahead of your competition. Growing Your Business Electronic commerce on the Internet is an ever-increasing reality. International Data Corporation expects a significant rise in worldwide Internet commerce, totaling $123 billion in the year 2000, up from just over $10 billion in 1997. In addition more than one third of all current Web users are making online purchases today and with the continued rapid adoption of the Internet and the proven business advantages, the time to implement an Internet commerce solution is now. "Internet commerce" is the buying and selling of goods and services within a secure environment through the Internet. Its potential could represent a dramatic extension of your current methods of doing business. By leveraging the simplicity, power and global reach of the Internet, your company can expand its market share by serving new customers in geographic and demographic market segments that you've never been able to target or serve before. Additionally an I-Commerce solution can lower your costs, increase value from your suppliers build stronger relationships with your existing customers and partners and help you better manage internal resources. Here are just few examples of Trident Electrical Systems Inc. I-Commerce solutions and the benefits they have delivered: MDO America - This leading marble exporter and wholesaler sought an I-Commerce solution for its products. The two main goals of this site were to reduce costs and streamline efficiencies. Trident Electrical Systems Inc. is creating an engaging, interactive site that is already exceeding all expectations. The cost of the accessories site was only one-third the cost of MDO's traditional annual catalog offering. Additionally, five total "worker years" were saved and MDO will be able to redeploy those resources to more mission critical processes. BIAT Bank- This 300 million dollar Tunisian financial institution wanted to create a "virtual bank" for its customers. The solution: an interactive site that allows customers access to critical information such as daily CD and Money Market rates, secure on-line applications and much more. Trident Electrical Systems Inc. is building a robust I-Commerce site that allows BIAT Bank to extend its customer offerings through this Internet Bank site! BATAM- This leading Tunisian catalog and department store contacted Trident Electrical Systems Inc. to develop an I-Commerce solution to provide its clients with an informative, unique and interactive shopping experience. Trident Electrical Systems Inc. solution: a personalized, intelligent site that gives each user a truly unique experience based on their previous shopping habits. By partnering with PTT, BATAM's solution also includes integrated real-time order status and tracking. Customers are now able to access order status 24 hours a day, seven days a week, thereby eliminating a large percentage of telephone based inquiries for order tracking and saving the company valuable resources and money. Unprecedented Opportunity By partnering with Trident Electrical Systems Inc., we will first work with you to determine the most effective strategy for your specific business objectives. We will then collaborate to develop and deploy a complete I-Commerce solution designed for that strategy. To ensure that your solution delivers a compelling and satisfying experience to your customers, Trident Electrical Systems Inc. incorporates the latest in commerce technology as well as the following key business functions: Merchandising Customer support Order management and fulfillment Returns and collections Security In addition to traditional consumer oriented solutions, an I-Commerce deployment can dramatically increase your effectiveness in marketing and selling to businesses. Your business accounts, large and small alike, can configure and order your products and services as well as monitor and track their shipments. An I-Commerce solution not only empowers your clients but reduces your operating costs by allowing your sales staff to focus on building new business, dramatically reducing the volume of your customer service calls and increasing transaction values. Security is a critical issue when dealing with confidential information, especially when that information is distributed through an Internet commerce solution. Trident Electrical Systems Inc. has extensive experience in implementing strong security controls into I-Commerce solutions. There are a number of techniques Trident Electrical Systems Inc. uses to protect you and your customers. These include: Encryption - The scrambling of data, leaving it unusable if intercepted. Integrity Assurance - Assuring that received data has not been altered in transit. Authentication - Verifying the customers identity and providing proof of yours to your customers. Physical Security - Assuring that your servers are protected from theft and other physical attacks. Skilled in developing secure I-Commerce solutions, Trident Electrical Systems Inc. will work with you and your network staff to create a solution that implements the best security for your business and customers. Trident Electrical Systems Inc. I-Commerce Solutions- The Right Tools for Your Business From concept to implementation, Trident Electrical Systems Inc. team of dedicated experts provide you with the expertise necessary to deploy a custom Internet commerce solution that expands your market reach, generates new revenue and lowers your operating costs. Strategy: Often, the most difficult part of an I-Commerce initiative is identifying the opportunity and technology that will best bring your business to the Internet. Trident Electrical Systems Inc. will assist you in developing a strategy that best meets your needs and goals. Customization: Your needs are unique and require special attention. Our solutions are customized to meet your requirements. Platform: Our solutions operate on a range of operating platforms. From NT to UNIX to mainframes, Trident Electrical Systems Inc. has an Internet commerce solution that can leverage your firm's existing infrastructure or work with you to meet the needs of a changing environment. Compatibility: Integration into your existing technology infrastructure is crucial. Trident Electrical Systems Inc. has the technical expertise to connect your Internet commerce solution into your existing client/server software, mainframe and network systems. Hosting: If your solutions require hosting, Trident Electrical Systems Inc. can offer robust hosting environments. However, if you seek an internal hosting solution, Trident Electrical Systems Inc. will work with you to develop and specify the hosting environment best suited to your needs. Support: Trident Electrical Systems Inc. is an international professional services company dedicated to providing you Web-based solutions that meet your business needs. With over regional offices nation-wide, Trident Electrical Systems Inc. provides the support you, your partners and your customers require. The Trident Electrical Systems Inc. Advantage Trident Electrical Systems Inc. has developed I-Commerce solutions for numerous companies as well as entrepreneurial organizations. We have the expertise and skills to develop an I-Commerce solution that meets your specific needs. By combining our well-defined processes with a focus on your unique requirements, Trident Electrical Systems Inc. offers you a tremendous opportunity to sharpen your competitive edge. Our state-of-the-art solutions can assist you in expanding your market reach to new customers, generate new revenues and lower operating costs, all in a manner that is scalable and will grow as your company grows. Trident Electrical Systems Inc. can put the right Internet commerce solution to work for you today!